Chief Operating Officer
Nancy Tai, Chief Operating Officer, oversees all Agency 39A operations. She is a visionary executive with considerable expertise in scaling and operating high-performance creative teams that consistently deliver exceptional results, focusing on finance, operations, employee experience, and change management.
As Agency 39A’s Chief Operating Officer, Nancy executes on the Agency’s long-term strategy and manages day-to-day operations, fostering a culture of innovation and collaboration within the organization while enabling client success by ensuring our teams have the necessary means to accomplish their best work.
Nancy has over two decades of experience driving transformative change for clients. She has launched innovative programs that have elevated clients’ digital experiences and transformed their business landscapes in the healthcare, biotech, life sciences, B2B, and non-profit industries.