Design Researcher

Posted on Aug 08, 2023


Agency 39A, a leader in digital transformation and user experience consultancy, is seeking a talented Design Researcher to join our innovative team. In this pivotal role, you will be at the forefront of understanding user needs, behaviors, and emotions, translating insights into actionable design strategies that drive our clients' success.

As a Design Researcher, you will work closely with cross-functional teams, including UX/UI designers, product managers, and developers, to conduct comprehensive research that informs and inspires the design process. Your ability to ask the right questions, utilize various research methodologies, and synthesize findings will contribute to the creation of user-centered solutions that resonate with target audiences.

Your passion for uncovering user insights, coupled with your analytical mindset and collaborative spirit, will make you an essential part of our team. Your work will not only shape the design direction but also have a lasting impact on the products and services we deliver.

Agency 39A is committed to fostering a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply. Join us in our mission to create lasting change through innovative solutions and be part of a team that's redefining the digital landscape.

Apply today


  • Plan and conduct user research, including interviews, surveys, usability testing, and ethnographic studies, to gather insights into user needs, pain points, and behaviors.
  • Collaborate with designers, product managers, and other stakeholders to define research objectives, select appropriate methodologies, and develop research plans.
  • Analyze and synthesize research findings, translating insights into actionable recommendations that inform design decisions and strategies.
  • Create and present clear and compelling research reports, personas, journey maps, and other deliverables that communicate research insights to internal teams and clients.
  • Contribute to the development of design guidelines, best practices, and standards based on research insights.
  • Foster a culture of empathy and user-centered thinking within the organization, advocating for the user's perspective throughout the design and development process.
  • Stay up-to-date with the latest trends, tools, and methodologies in design research, continuously improving your skills and knowledge.


  • Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field.
  • 3+ years of experience in design research or a similar role, with a portfolio demonstrating successful research projects.
  • Proficiency in various research methodologies, including qualitative and quantitative techniques.
  • Strong analytical and critical thinking skills, with the ability to interpret complex data and identify key insights.
  • Excellent communication and presentation skills, with the ability to articulate research findings and recommendations to diverse audiences.
  • Collaborative and team-oriented, with the ability to work effectively with cross-functional teams.
  • A passion for understanding users and a commitment to creating user-centered solutions.

Apply today

By using this website, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.