results
Digital readiness:
Low: Establish your digital capabilities
You are ready to develop the use of digital tech to achieve differentiation for customer engagement through improved user journeys, user experiences, robust digital marketing and commerce capabilities, marketing automations, and an optimized content strategy that produces measurable results and ROI.
To advance to the next level, consider focusing on these key areas:
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Security & Compliance
It is critical to ensure that your website serves secure content, is protected against threats such as Cross-Site Scripting (XSS), and maintains compliance with data privacy regulations like GDPR.
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Performance & User Experience
Slow load times, non-responsive design, and a lack of mobile apps can significantly hinder user experience. Consider investing in improving these aspects.
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Testing & Quality Assurance
A low percentage of automated testing can lead to higher costs and lower quality. Consider automating more of your testing, particularly for critical aspects of your site.
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Infrastructure & Operations
Using modern technologies such as Content Delivery Networks (CDN), active monitoring and alerting systems, and disaster recovery plans can greatly improve your site's reliability and performance.